Sharing is caring!

If you’re looking for information related to the current closures and their effect on the Disney Parks, click here for all the up-to-date details and click here for answers to dozens of reader FAQs.

While you may know us to be quite the Disney World experts,  trust us when we say we didn’t start out this way!

Cinderella Castle at Night

We actually had to figure out some stuff at Disney World through trial and error or after peril befell one of our family members (or us!).

That’s why our team wants to share with you a few lessons we learned at Disney School of HARD KNOCKS. Well, alright, we made that place up, but let’s just say, these are all true stories from some of our real-life misadventures!

1. Left Our Phones in a Rideshare or Minnie Van

How many times have you FINALLY arrived back at your hotel after a long day and are getting ready to check your messages only to realize you just left your phone in the backseat of some stranger’s car? No? Just us?

How to Get Your Phone Back From a Rideshare Service

Believe it or not, we have MORE THAN ONE personal experience on this matter! I was so excited about going to Disneyland once that I left my phone in the back seat of an Uber I took from the airport. I had to figure out how to call the driver WITHOUT my phone!

Sleeping Beauty Castle at Disneyland

Luckily, I realized my mistake pretty quickly and it wasn’t THAT big of a disaster, even if it felt like that way at the time! 😉 I was able to log into my Uber account with my husband’s phone and use the “contact your driver” feature in the Uber app.

Disneyland’s Magic Happens Parade

It got us in touch with the driver and he was able to circle back and drop off the phone for us within 20 minutes. Now, the Uber website states they’ll charge a “return fee” whenever this happens, but we weren’t charged anything (either this fee didn’t apply until more recently, or our nice driver spared us!). Either way, we provided him with a nice cash tip for his troubles!

How to Get Your Phone Back From a Minnie Van

If you happen to forget your phone in the back of a Minnie Van at Disney World (hey, it happens when you’re super distracted by all the magic that’s in the AIR!) you can call (407) 828-3500. If you’re traveling by yourself (and thus need to use a phone since you no longer have YOURS) visit the nearest Guest Services and they’ll likely be able to get a hold of your driver on your behalf!

Minnie Van

Remember — time is of the ESSENCE! As soon as you realize your phone’s disappeared and you suspect you may have left it somewhere, reach out and CALL SOMEONE or go to Guest Relations! If you wait too long, you might not get your phone back, and that truly WOULD be a disaster!

Click here to learn more about Disney World’s Minnie Vans

2. Suffered a MAJOR Wardrobe Malfunction!

One of the most frustrating things at Disney World involves fighting with clothing that just can’t cut the mustard! You’ll be pushing your shoes, shorts, socks, and shirts to their absolute limits —  and many of these every-day articles of clothing can buckle under the sheer brutality of Disney World’s conditions! 😉

How to Protect Thyself Against Chafing

Alright, ladies (and some of you fellas, too!) — you know what we’re talking about! Even if none of us want to fess up to the embarrassment of rubbing our “chicken tenders” (a.k.a. upper thighs) raw while walking through the parks, it happens to the best of us!

Princess Aurora Probably Gets Chafed TOO!

That’s why we love glide-on anti-chafe sticks! These look just like a stick of deodorant but you rub them on to reduce friction just about anywhere. These work well for shoes that are rubbing your feet the wrong way, runners use it for their arms, and there are lots of other applications.

If your legs are the primary problem, though, we’ve also been known to throw on a pair of bike shorts (like these!) to spare our thighs from being sacrificed to the chafing gods, too. Always make sure you test drive any shorts you’re bringing to Disney World with a long day at the zoo or mall first to see how they hold up to heavy walking!

Want to stock up on anti-chafing sticks? Click here!

Dreaded Melted Mickey Ice Cream Bars and Other Frequent Stain-Offenders

You might not realize something you’re snacking on has just dripped ALL over your shirt or pants until it’s TOO LATE! In our profession, this happens A LOT!

Premium Mickey Ice Cream Bar at Disney World

That’s why we highly recommend bringing a Tide Stain Remover Pen or a similar product to help pre-treat any stains you may encounter so that they don’t end up permanently ruining your clothes!

© Amazon

Did you know you can even wash your clothes at any Disney World Resort property? Each hotel is equipped with its own self-service laundry facilities for all guests. The washers and dryers also utilize an app called LaundryView which will text you when your clothes are done! How NEATO is THAT?!

Click here to purchase Tide to go stain remover pens!

There’s a Reason Why Travel Sewing Kits Exist

Several Disney resorts used to equip their rooms with cute little sewing kits back in the day (you can still sometimes get one from the front desk of your resort if you’re in need!). To cover our bases, we pack a small travel sewing kit! This handy Travel Sewing Kit sold by Amazon does the job nicely!

© Amazon

Throw in a few safety pins while you’re at it for any quick-fixes, too! Our mothers always taught us to have a safety pin handy “just in case” and you’d be surprised how many times that little tip has gotten us out of a bind!

Click here to purchase a Travel-Size Sewing Kit for your next Disney trip!

You Can Never Bring Enough Hair Ties. Never.

Maybe you don’t normally pull back your hair in your everyday life, but trust us — if you’ve got medium to long hair, you’re going to get VERY hot walking around the parks! That’s why we always bring lots of spare hair ties to make sure we don’t overheat at the parks!

© Amazon

Some of the gift shops sell hair ties, but it’s much cheaper to bring them from home. Pack them in your suitcase as well as in the bag you’re bringing with you to the parks and bring MANY! The more, the merrier! That way, in case a few break, you’ll still have plenty of back-ups!

Click here to buy some extra hair ties — just in case!

3. Our Glasses Just Flew Off on a Ride

It can be pretty traumatic losing your glasses on Big Thunder Mountain Railroad, especially if you need them to SEE! This has happened with our sunglasses, too (and hats…and Minnie Ears…)!

How to Get Your Glasses Back

Depending on the ride (and where they flew off), Cast Members might be able to help you retrieve them, but more than likely you’re going to have to wait out until it’s safe for someone to go get them. That puts you (and your vision) out of commission for a long time if you didn’t bring a back-up pair (which we highly recommend you have a spare if you need them to properly see!).

New Years Glasses

If you don’t have a back-up pair of glasses, consider bringing a sports strap to secure them to your face! You can also take your glasses off and put them in your pocket before the ride starts, too! 😉

Click here to get a glasses strap (in lots of fun colors too!)

4. Our Kids Were Terrified of Rides

If your kids are young and it’s your first time taking them to Disney World, you might be very excited to introduce them to some of your favorite rides such as Space Mountain, Haunted Mansion, or Pirates of Caribbean…but here’s why that’s not always the best idea.

Ease Your Kid Into Thrill Rides and Dark Rides

Even if your kid has been to other amusement parks, they’ve never seen anything like Disney World or Disneyland! The Disney parks can be truly overwhelming — and maybe even a little frightening! 

Expedition Everest at Animal Kingdom

And even though some Disney rides seem really tame to YOU, through a child’s eyes they can be MUCH scarier! That’s why some younger kids need help working up to bigger attractions.

You know your kid best, but our best advice is to start with some tamer dark rides such as Peter Pan’s Flight and it’s a small world. Once they’ve mastered a few of these milder experiences, THEN you can ramp them up to bigger stuff!

Rock N Roller Coaster at Hollywood Studios

For example, after you ride it’s a small world, you can explain Pirates of the Caribbean is very similar but does involve a teeny, tiny drop in the dark. Riding Pirates of the Caribbean first is risky because your kid might think all of Disney’s rides have an unexpected “element of surprise” to them, which simply isn’t the case at all! Learn from our mistakes — start mild and work up to wild!

Curious which age you should take your kids to Disney World? Click here!

5. Someone Got Dehydrated

The struggle is real to stay well-hydrated at the parks, especially if you’re drinking lots of coffee, soda, and the occasional alcoholic beverage. Signs that you’re getting dehydrated include fatigue, headache, muscle cramps, lack of sweat, and confusion — all things you should be constantly on the lookout for, especially on hot, sunny days.

Drink Lots of Water

If it’s a million degrees and you’ve been pounding nothing but Starbucks drinks and beer, it’s time to slow your roll and drink plenty of water.

Even if you’re drinking plenty of liquids, that doesn’t mean they’re hydrating your body. Coffee and alcohol actually dehydrate you! If you’re enjoying lots of these beverages, make sure you’re increasing your water intake as well.

Night Blossom at Pongu Pongu

Bottled water is available throughout the parks as are drinking fountains and even bottle refill stations. You can also ask for cups of free ice water from any quick-service restaurant by asking a Cast Member. Some dining locations throughout Disney World also provide free self-serve dispensers of ice water, so be sure to look around.

If Someone’s in Trouble, Get Help

Dehydration can happen quickly with adults, but it happens even faster with kids. Plus, kids might not realize they’re getting dehydrated until things start to go downhill fast. Always monitor how much water your children are drinking, and at the first sign of trouble, find a Cast Member for help.

Magic Kingdom

You can head directly to any First Aid Center (which are located at every park) or find a Cast Member nearby. They will assess how severe the situation is and will help you by any means necessary. Whether it’s providing food, drink, or a cool place to lie down and rest, they will be there to assist you.

6. Someone Got Heatstroke

Heatstroke is another dangerous situation that can creep up really fast at Disney World — and it’s super-serious. If your body temperature goes above 104° (usually due to prolonged exposure to the sun), you start to get a swirly, dizzy feeling that might eventually lead to passing out!

How to Avoid Heatstroke

You can help prevent heatstroke from occurring by wearing clothes that are lighter in color (darker clothing absorbs light whereas light-colored clothing will help reflect the sun’s rays better). Limit your time outdoors and take frequent water breaks.

Even if you just take a quick trip through an air-conditioned gift shop, it will help cool off your body temperature.

Rocking Chairs in Liberty Square

Make sure you’re eating regularly, too. You’ll probably want to consume more calories than you’re used to (we know, how cruel of us to suggest!). Since you’ll be burning a lot of calories walking around, your body will likely need more energy than it usually does.

Need some ideas about where to get those extra calories from? Click here for our ranking of the lands in Magic Kingdom by their snacks!

What to Do If Someone Faints

If someone loses consciousness or looks like they’re about to, you must get them cooled down as fast as you can and seek help! Things can go from bad to awful really fast, so you want to act swiftly.

In fact, some of us have experienced heatstroke before or seen family members pass out and know it can happen out of the blue! Each time a Cast Member has swooped in and helped us get through the whole ordeal.

Cups of Water Ready to Take

In fact, Cast Members are stationed throughout the parks so that someone can quickly respond if an emergency should arise. And if hospitalization is required, Cast Members will arrange to get you and your family out of the park and to the emergency room.

Of course, if it’s less serious, they can provide you with a place to cool down and get your blood pressure back to normal before you’re back up and walking on your feet again.

7. Someone Got Sick

If a member of your family feels like they might be coming down with something or forgot to bring their prescription medication along, there are a few ways to get the medical treatment and medicine you need.

See a Doctor

Many practitioners now offer virtual doctor’s visits. Check with your family’s doctor to see if they offer this feature, otherwise, for most minor symptoms, you can talk to a doctor using an app. These virtual doctor’s visits are often at least partially covered by most major insurance carriers, so we recommend checking with your insurance to see if they recommend one before your visit.

Spaceship Earth

Doctors can call in prescriptions you may need for a variety of ailments. And here’s another tip — if your kiddo gets the flu while you’re out of town, you can usually get prophylactic tami-flu for yourself through a virtual doctor visit via an app. Note — we are NOT DOCTORS, but this was our experience.

Get Medicine

Most resorts sell common over-the-counter medications for pain relief, upset stomach, and cold and flu; but for other stuff, you can take a Rideshare service to a nearby pharmacy or have the medicine brought directly to you.

Gift Shop Options

Turner Drugs is a local pharmacy near Disney World that specializes in delivering prescriptions to travelers. They will deliver any prescriptions to your resort for a fee (it cost us around $9, but it was well worth it not having to disrupt our vacation too much).

Turner Drugs will also deliver prescriptions to the FIRST-AID LOCATIONS INSIDE THE PARKS! Note that Turner Drugs does NOT file with your insurance, so you may have to pay significantly more out of pocket for your prescription. BUT they do provide documentation so you can submit a claim to your insurance company once you return home.

Just remember — when you’re picking up your prescription at the First-Aid location in a park, you’ll need to have the actual prescription there to give to the cast member.

Epcot First Aid Sign

Get Rest

If you’re sick with something contagious, the best thing you can do for yourself (and others) is to stay in your room. Order some room service or have food delivered. Relax, watch some Must Do Disney, and get the rest you need!

Once you recover, you can hit the parks again. And if you’re not contagious but just having a bad allergy day or asthma-related issues, still try to take it easy until YOU feel better! Don’t over-do-it even though you want to experience everything Disney World has to offer! You might end up making yourself too sick to enjoy anything!

Learn more about how to handle if your family gets sick at Disney World here!

8. Mishaps Leading to Injuries Occurred

Disney World is a truly magical place, but that doesn’t prevent slips, trips, and spills from happening. You can still fall flat on your face in front of Cinderella Castle!

What To Do if Someone Gets Injured

Whether you scrape your knee getting out of the pool or get rammed in the shins by a rogue stroller, you might get injured on vacation — accidents happen!

Any minor injuries such as cuts, scrapes, and mild abrasions won’t require much more than a little antiseptic spray and a band-aid. We like to carry a travel-sized first-aid kit with us, but you can also ask for bandages and more at any First Aid Center or at Guest Services!

First Aid

More severe injuries (like hyperextending your leg, breaking your wrist, or stitches) will most likely require extra care. If something happens, Cast Members can call other Cast Members over and form a circle around the injured person to provide the guest with some privacy while they assess the situation. They can then arrange transportation out of the park for you or your family member should you need to get to a hospital or urgent care center.

Need a great travel First-Aid kit to toss in your park bag? Click here!

9. We Became Lost Parents

This is the polite term Disney uses for when you accidentally get separated from your child, which can happen in an instant!

What To Do if Your Child Is Missing

First of all, it’s important to teach your children about what they should do if they get separated from you. Make sure they have your cell number memorized (If they’re too young to remember a phone number, many parents swear by these temporary tattoos you can write your number on!).  Tell them it’s very important to find a Cast Member and let them know that they are lost. You can tell them they can identify a Cast Member by looking for their oval name tags.

Look For the Oval Name Tags!

All Cast Members are trained to bring any lost children under the age of 10 directly to the Baby Care Centers in the theme parks to wait for their parents while kids over the age of 10 are brought to Guest Relations.

Guest Relations

Although this is every parent’s worst nightmare, try to stay calm. Believe it or not, this happens ALL THE TIME in Disney World and, in our experience, the parents get more freaked out than the kids!

Locate the nearest Cast Member and they will work quickly to report the lost child. Make a mental note of what your child is wearing each day (or snap a picture!) so you can provide a description if necessary. Disney World is a BIG and crowded place, so trust the process and Cast Members will reunite you as soon as they can.

Click here to see other problems we’ve run into in Disney World (and how to solve them!)

We know we’ve just rehashed some very unhappy times from some of our most MEMORABLE Disney trips, but rest-assured these are worst-case scenarios only! Your Disney World vacation is MUCH more likely to go off without any major hiccups, and even if it doesn’t, Disney’s wonderful Cast Members have got your back!

Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe!

Don’t Miss Out on Any Disney Fun!

Get Your Copy of the 2020 DFB Guide to Walt Disney World Dining Today!

With more than 750 pages, the 2020 DFB Guide to Walt Disney World Dining is full of tips and planning tools developed by Disney World experts over 30+ years of visits. We’ve done the research for you, so you’ll know just which spots will uniquely suit your family’s needs!

With mini-reviews of every single restaurant, bar, lounge, kiosk and more; an entire chapter on the best snacks in Disney World; full Disney Dining Plan analysis (and how to get FREE dining); and a full chapter on discounts and deals; you’ll have everything you need to plan your best vacation yet.

Click here to order your copy of the 2020 DFB Guide to Walt Disney World Dining E-book with code WDW2020 to save 25% off the cover price today! Your order will include a FREE instant download of the 2019 Edition of the Guide!

Use code WDW2020 at check-out for 25% off the cover price today!

ready-to-shop-button
Our guides are backed by a 100% money-back guarantee, so you have nothing to lose. 🙂

Has disaster ever struck you or your family at Disney World? Tell us about your experience in the comments below!

Read More